Journals, articles, and databases: Guiding users through the e-resource maze

My library recently launched a new user-friendly journals page.  This page (which I did not create – credit goes to my talented colleagues!) is a great improvement over the previous design.  It has started me thinking about some of the challenges libraries face when providing e-resource access points. Academic library web sites usually have pages labeled…

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Can’t access from off-campus? Best help pages

One of the biggest challenges academic libraries face is how to provide easy, reliable, streamlined access to electronic resources. With multiple vendors, a clunky proxy server authentication system, and (at my library) the additional complication of a campus authentication system, this is not easy. Inevitably, off-campus students are going to have trouble accessing library resources….

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